Shipping policy
Order Status & Delivery Timeline
Livefeed.ph
To provide full transparency and reduce order concerns, every purchase on Livefeed.ph follows the order timeline below.
Customers will receive updates as their order progresses through each stage.
Order Journey
1. Order Placed
Once your order has been successfully placed and payment has been confirmed, you will receive an order confirmation email.
Your order will now enter the processing queue.
Estimated time: Immediately after checkout
2. Order Processing
Our team prepares your order for shipment. This includes:
• Order verification
• Product inspection
• Secure packaging
• Shipping label preparation
Processing time depends on product availability:
In-stock products:
1–3 business days
Items requiring inventory refill:
Up to 3–5 business days
3. Order Shipped
Once your order has been handed over to the courier, you will receive a tracking number via email or SMS.
Please allow 24–48 hours for the tracking system to update.
4. In Transit
Your package is now on the way.
Estimated delivery times:
Metro Manila:
1–3 business days
Luzon:
2–5 business days
Visayas:
3–7 business days
Mindanao:
4–8 business days
5. Delivered
Once the courier marks the order as Delivered, the order is considered successfully completed.
Customers are encouraged to inspect their package immediately upon delivery.
Important Reminder
Total delivery time consists of:
Processing Time + Shipping Transit Time
Example:
Metro Manila orders may arrive within 2–8 business days, depending on product availability.
Tracking Your Order
Customers can track their orders using the courier tracking number sent via email or SMS.
For assistance, please contact: